Blog

Welcome Tom Warren   Tom joins us with an extensive background in corporate IT Support . He is a solid addition to our team. Tom gets on very well with customers and prides himself on his person to person relationships. The customer feedback speaks for itself 😊 Tom enjoys exploring how things work and hasRead more

Working from home is convenient, and even necessary as part of a business continuity plan, but isn’t necessarily as safe for the services and data you’re accessing remotely. Some security measures that are in place at your workplace, may not be in place on your home network. These include security measures such as web filtering,Read more

Last Word Research conducted a survey in July and August 2020, with the aim of finding which conferencing and messaging technologies were most helpful during the initial transition to a remote workforce. See the full report below (hover over the pdf and click on the arrows on the bottom left corner of the document toRead more

I am excited to announce that after 10 years of service I am exiting Mi-IT to pursue my personal goals. I have enjoyed helping to grow Mi-IT into the company it has become with the help of all our loyal customers and staff and hope I have served you all well to the best ofRead more

We are pleased to advise that Mi-IT has recently been awarded a ‘Corporate Partnership’ with the IT Professionals of NZ. IT Professionals (ITP) is New Zealand’s body for software and IT experts who care deeply about professional practice in IT. ITP does two things: develops professionals and the professional community, and works on behalf ofRead more

Even the most attentive customer service representative can make mistakes; after all, he or she is only human. If your business uses VoIP as its telephony solution, errors can be lessened through call recording. Find out how this helpful VoIP feature can benefit your organization. #1. Improve customer service One of the most important reasonsRead more

Hackers use cryptojacking to mine cryptocurrencies, and this process can cause PCs to run below optimal speeds.  If you have a relatively new computer but are experiencing performance problems after clicking a link or visiting a website, you might be a victim of cryptojacking. Here’s what to do. Hijacked hardware Instead of paying for computingRead more

Imagine going back to the office after a long holiday, only to be greeted by a messy workstation.  If your company wants clean, organised technology, this IT hardware checklist is just what you need. ✓ Clean up your computer components Wipe your monitor with clean, static-free fabric; remove excess dirt from your mouse’s exterior; and tidyRead more

Everyone knows how to do a Google search. After all, we use it every day to find the information we need. Ironically, not a lot of people know how to make the most out of this search engine. Include and exclude keywords Google will understand most of the search terms you type into it. However,Read more

The benefits of virtualisation are numerous: centralised IT management, faster hardware resources, improved business continuity, and reduced overhead costs. It makes perfect sense for everyone to jump on board. But to maximise virtualisation’s benefits, beginners should follow the following best practices. Conduct an assessment Evaluating your IT environment is an important step in the implementationRead more