EXCELLENT
Based on 54 reviews
Posted on Google
Jenny AndersonTolla, Cate and the team are absolutely amazing at what they do, they know their stuff and I don't have to worry about anything IT related because they are doing it for me. It frees me up to focus on what I do best. Thank you :)Posted on Google
Sarah BurgessThe team at Mi-IT has been helping my business with hardware and setting up the systems and tech solutions we need here at Little Black Books. It has been seamless and the support we have received has been amazing. I would have struggled otherwise! Clear prompt support so I can get on with my work is much appreciated!Posted on Google
Jennie GiljamAwesome company to deal with. It service at your finger tips. Always responds to calls and emails promptly. Highly recommend this company.Posted on Google
Simone BarryMiit have made my business life so much easier and hassle free. I live remote from Auckland and really appreciate Miit online support, their expertise, efficiency and availability to address whatever I need on the spot is a huge plus. They are friendly and nothing is too much trouble. I highly recommend this fantastic support service. Thank you Miit.Posted on Google
Anthony BitossiThe team at Mi-IT are fantastic. Very response and easy to deal with. It allows me to focus on running the business and and IT tech support is dealt with efficiently and professionally. Definitely recommendedPosted on Google
Paul RoyseThe team at MiIT have been managing and supporting our IT and VOIP systems for many years, and they've always done an outstanding job. Their expertise, professionalism, and friendly helpful approach makes them the best IT providers I've ever encountered, bravo MiIT!Posted on Google
PeterI have been with MI-It for over a year now and had a smooth and easy transition. When help is needed, it is speedy and resolved ASAP. They also helped me improve my setup and systems. Highly recommended in my eyes! Peter Lemmer - COAR Consultants LtdPosted on Google
Boyd PriceI've become very selective with my recommendations over the years, but I can confidently say that Mi-IT has been exceptional for our business IT support over a long period of time. When issues arise, I need immediate assistance, and Mi-IT consistently delivers prompt, reliable help. I wholeheartedly recommend their services!Posted on Google
Nicky LewisWe recently changed IT providers to Mi-IT and couldn't be happier. The team are incredibly friendly and approachable, always ready to answer my questions and provide support making sure I understand the technical details without being overwhelmed. What really stands out is their solution-focused mindset. They don’t just fix the current issue but are proactive in providing suggestions to improve my overall system performance. If you're looking for an IT company that combines excellent communication with a friendly and solution-oriented approach, I highly recommend Mi-ITVerified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
We help hundreds of Kiwi Businesses just like yours!
Albany Toyota able to deliver exceptional customer care during lockdowns
Endless is a dynamic metal recycling business
“We introduced the new IT infrastructure in January 2020 and as we all know the world was turned upside down and we were all sent home. We were completely able to function as a business offsite and away from our premises. If lockdowns had happened under our old systems, we would have really struggled.”
“Mi-IT take care of all of our IT needs, and ultimately this has been a critical enabler in our growth. It has allowed us to deliver a superior customer experience in the market and has given us a
“Thanks to all your team for the help since taking on our work, I know at times I have personally been a thorn in your sides but I must say you are all incredibly patient with non IT people like me who just ‘want it to work!!'”
“Just wanted to say your team was amazing this morning. Something was happening to my emails in that I was not able to reply to some clients. Some Simply Great Health enquiries and questionnaires were not getting through which left me in a complete panic. This week and next is my busiest ever and i could just not afford these technical issues. But after a couple of minutes with Sean controlling my computer everything was sorted and so my breathing rate and blood pressure returned normal, which is always a plus when dealing with clients. BIG THANK YOU MiIT!!'”
“I really wanted to pass on to you how helpful Luke is with all my support calls. I really appreciate it and think he deserves the recognition”
Q: “Has there been a noticeable improvement in your internet connection?”
A: “Hell yeah! And thank Sean especially for me for coming out last night [to install]… that really was beyond the call of duty.”
“Many thanks for the smooth transition. Very Happy!”
“The staff at Mi-IT are always willing to sort out my “issues” promptly. The hassle-free solutions they offer are much appreciated!”
“I always get great service and support from Mi-IT”
“I just want to thank you for the excellent service your company provides to us. We returned from our three week shut down yesterday[15/01] to find that one of our Nasbox drives was about to fail. A team member from Mi-IT was here with a replacement drive to install within an hour!
It is great to always be able to rely on you guys to answer my queries and fix anything that needs fixing. This service takes a lot of pressure off me as General Manager – with a 16 PC network (plus our graphics printers) to run I need to know that I can get the help when I need it.
So thank you for doing such a great job.”
“AUT University is currently carrying out field research in the South Pacific. To enable this we are using 20 Dell Latitude Notebooks we purchased from Robert Elcombe at Mi-IT Limited We have found the laptops to be very robust and have performed flawlessly in heat and humidity at the upper levels of their operating capacity. They have endured many thousands of miles of travel from Samoa to Papua New Guinea.”
“Within 3 days of our initial visit from Mi-IT, and with their expert advice, we had a new computer system sourced, installed, networked and “up and running”. Their knowledge of computer systems and hardware is outstanding and this has benefited our business incalculably by improving the speed and quality of response to client queries. Since then, and on Mi-IT’s recommendation, we have expanded our computer software suite enabling us to give a better quality of service to our clients.
On a personal level we found the company personable and trustworthy. We as a company would not hesitate to recommend Mi-IT (and have done so) to any company who have niggling computer difficulties or who, like ourselves, do not have the up-to-date market place knowledge of advances in the computer world. Working with Mi-IT has proved to be a cost effective means of ensuring that, going forward, our business is in “safe” hands.”
Endless Metals leverages new technologies in the metal recycling industry.
Endless is a dynamic metal recycling business
Endless is a dynamic metal recycling business. They leverage new technologies in their industry and have experienced phenomenal growth in the past 2 years.
“Mi-IT take care of all of our IT needs, and ultimately this has been a critical enabler in our growth. It has allowed us to deliver a superior customer experience in the market and has given us a competitive edge”
“Hobsonville Marina engaged Mi-IT for cloud based IT services in 2013. Mi-IT explained the service well, and the move to a remote server was very well managed and with minimal inconvenience. The ability to work remotely has provided a number of benefits, and we have found that they were able to take on our specialised applications with minimal disruption. Back up services have been good, with no issues found after the change to remote server, and enquiries for new equipment and software dealt with professionally and promptly.
I have no hesitation in recommending Mi-IT.”
“Thanks Mi-IT and especially your customer services staff for all your awesome support.”
“Great service, fast, effective & a pleasure of deal with.
Nothing is ever a problem for these guys!”
“I just want to thank you and your team for the help and great service that you have covered off this week with our changing over – I have been flying requests through all week and the fix times are really good.”
“Amazing job [Mi-IT] have done here at TimberTECH”
“Mi-IT provide all of the IT infrastructure for Zusu, and my other business. This includes hardware, software, cloud services, telephony – and probably a some other things too. Robert kindly held my hand and guided our tiny organisation through a myriad of questions, dilemma etc. – with disarming integrity.
Our organisation would not be capable of a fraction of its current output without the systems Robert recommended, implemented, oversaw etc. – whether his own or not. He services clients from afar – including Australia.”
“We never thought we would be able to commend a company providing VOIP services, having had bad experiences previously. Yet Mi-IT have installed our VOIP system with the minimum of interruption and it works better than we could ever have hoped for. The service from Mi-IT has been superb and if we had used them from outset we would never have had reservations in the first place.”
“Sick of being ‘ripped off’ by IT nerds? This company is second to none and has saved us so much in tele-communications and IT costs. MiiT provides service and costs that will give you great satisfaction & pleasure. Ultra-Fast Broadband with an unlimited data package. Super-fast access to the Internet for a fixed monthly cost. Affordable, fast, reliable Internet with a service to match, no hassles and no surprises!”
“The entire team at Mi-IT have an exemplary commitment to going the extra mile for their clients. Whilst I worked on an engagement with Mi-IT, I communicated with a number of their clients, who absolutely rated the service they received from Mi-IT. It made prospecting on behalf of him a real pleasure, and in true Mi-IT style, they managed to resolve a technical tricky issue for a prospect, who ended up not only becoming a client, but referring multiple business their way.
Working with Mi-IT was thoroughly enjoyable.”
“I would like to thank you and your team very much for all your efforts in trying to solve our printer problems. As discussed, finally after MiIT facilitated the solution the Ricoh service team came out to the office yesterday afternoon and rectified the issue.”
