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Managed IT Services

Managed IT Services for Auckland Businesses


Mi-IT looks after your whole IT environment for a simple monthly price per user: your support, Microsoft 365, cloud, backups, phones and hardware, all managed by one local team.

Instead of calling someone when things break, you get a partner who keeps your systems secure, up to date and working, so your team can get on with business.

Request a callCall +64 9 476 4540
Mi-IT technician beside the Mi-IT company car, ready to deliver managed IT services onsite in Auckland

What’s included in our managed IT services


Choose the services you need. Each one is managed by the same team, so everything works together.

IT SupportRemote and onsite helpdesk support for your people, devices and network, with proactive monitoring to catch problems early.IT support →
Microsoft 365Licensing, security settings, email, Teams, SharePoint and device management, set up properly and kept secure.Microsoft 365 services →
CloudHosted servers, virtual desktops and apps from our Albany data centre, with your data kept in New Zealand.Cloud services →
Backup & RecoveryAutomated backups of your servers and Microsoft 365, so you can recover quickly from ransomware, outages or deleted files.Backup and recovery →
VoIP Phone SystemsA cloud phone system with mobile apps and a virtual receptionist, replacing your old PABX.VoIP phone systems →
IT ProcurementThe right laptops, hardware and software for your business, sourced, set up and ready to use.IT procurement →

Security is built into everything we manage. For advanced protection, see our cyber security services.

How our managed IT service works


A simple, proactive approach

1. Review. We look at your current systems, security and the way your team works, and agree what needs attention first.

2. Onboard. We bring your devices, users and Microsoft 365 under management and fix any urgent risks.

3. Manage and monitor. We keep everything patched, backed up and monitored, and your team gets one place to go for help.

4. Plan ahead. We help you plan upgrades and IT budgets, so there are fewer surprises.

Practice staff working confidently on a laptop and tablet, supported by Mi-IT managed IT services

Why partner with a managed IT provider?


Technology runs your business, but managing it shouldn’t be your job. When you partner with Mi-IT, one experienced team takes responsibility for keeping your systems secure, up to date and running smoothly. You get expert help when you need it, a clear plan for the future, and more time to focus on your customers.

Less downtimeProblems are picked up and fixed early, often before your staff notice.
Stronger securityUpdates, backups and security settings are handled for you, not left to chance.
Predictable per-user pricingA set monthly price for each user, so costs grow or shrink with your team. No surprise bills.
Local, NZ-owned teamBased in Albany, supporting businesses across Auckland and New Zealand.
Case studies

See how we help Auckland businesses


Hear from local businesses that trust Mi-IT to manage their IT.

Albany Toyota dealership building in Albany, Auckland – play the Mi-IT case study video

Automotive · Albany

Albany Toyota

See how Mi-IT supports the Albany Toyota group of companies with reliable, secure IT that keeps their dealership teams running.

Watch the case study →

Mi-IT and Endless Metals team members in hi-vis at the Endless Metals recycling yard – play the case study video

Metal recycling · East Tāmaki

Endless Metals

Discover how Mi-IT partnered with Endless to overcome their IT challenges and put scalable, secure systems in place.

Watch the case study →

Managed IT services FAQs


What are managed IT services?

Managed IT services means handing day-to-day responsibility for your IT to a specialist provider. Mi-IT supports your staff, monitors and maintains your systems, manages security and backups, and helps you plan ahead, for a set monthly price per user.

How is managed IT different from IT support?

IT support is one part of a managed service. Managed IT also covers Microsoft 365, cloud, backups, phones, hardware and planning, so one team is responsible for your whole IT environment.

How much do managed IT services cost?

Our managed IT services are priced per user, per month, so you only pay for the people we support. The rate depends on the services you choose, and we will give you a clear price after a short conversation about your business.

Can you work alongside our in-house IT person?

Yes. We can support your internal IT staff with extra skills, cover and tools, or look after the areas they don’t have time for.

Do you only work with Auckland businesses?

We are based in Albany and work with businesses across Auckland. Because most support is delivered remotely, we also support businesses elsewhere in New Zealand.

Ready for IT that just works?

Tell us about your business and we’ll recommend the right managed IT services for you, with no obligation.

Request a callCall +64 9 476 4540info@miit.co.nz

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Please Contact us:

+64 9 476 4540

info@miit.co.nz

2B William Pickering Drive, Albany, Auckland, 0632

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  • About
    • Why Choose Mi-IT as your MSP
    • Our Leadership Team
    • Our Partners
    • Areas We Serve
    • Qualified Multitenant Hoster Program
  • Capabilities
    • Managed IT Services
    • IT Support
    • Microsoft 365 Managed Services
    • Cloud
    • Cyber Security
    • Data Backup and Recovery
    • VoIP
    • IT Procurement
  • Happy Clients
  • Blog
  • Contact Us
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