We receive calls on a daily basis from customers who have received an email but are unsure if it is from a legitimate source. Phishing scams are becoming more sophisticated so it pays to remain vigilant. We’d like to share 6 top tips on how to prevent a Phishing attempt.
1. Check for spelling mistakes
Get into the habit of checking for minor spelling mistakes in the addresses of the emails you receive. For example: “BMZ Bank” instead of “BNZ Bank”.
2. Question any request to share details or move money
Your bank will never ask you to share your account details like user ID, password and memorable information. You should also be alert if your bank suddenly tells you to move your money or asks you to transfer funds to a new sort code and account number. Contact them immediately if you receive any requests of this nature.
3. Make sure your internet banking site looks normal
Do not log on or key in codes from your card and reader if any of the website pages look strange or different as this may indicate that you have been directed to a fraudulent site.
4. Double check that the sender is real
If you receive an email asking you to make an urgent payment, always double check the request is real by speaking to them in person, or by calling them on the number you have saved
5. Beware of unexpected emails
Be cautious about opening any emails that you weren’t expecting (even if you think you recognise the sender), and don’t click on any links or attachments unless you are sure they are genuine. Also, watch out for spoof text messages which may look similar to genuine messages you receive from your bank.
6. Use anti-virus software and stay up to date
Always use anti-virus software to protect your devices and ensure you have downloaded the latest updates for your operating system.
If you are in doubt, please call us immediately and we will be able to assist with determining if the email is from a legitimate source.