Around the globe, small and medium companies are partnering with managed service providers (MSPs) to support their growing IT needs.
The question is, what’s motivating companies to use a MSP for managed IT?
We’ve uncovered 10 reasons why SMEs are partnering with MSPs.
Future planning by MSPs provides businesses with a predictable cost. For smaller companies, a future expense they can account for lets them create a precise budget and deliver accurate financial forecasts.
Proactive Approach to IT
Businesses use an MSP is because these providers take a proactive approach to IT, ensuring networks, mobile devices and cloud services are up-to-date in maintenance, security patches and more.
No matter the industry, security is essential. One of the leading benefits of an MSP is they specialize in handling a company’s network security, which assures businesses their sensitive data is safe.
For all businesses, one of the most enticing benefits of managed IT services is they avoid expanding their IT staff, which is an expensive endeavor when compared to the fees charged by MSPs.
Prevents Expensive Downtime and Breaches
Security breaches and extensive downtime will have cost implications. Businesses with MSPs avoid these financial risks by receiving consistent updates to their network as well as risk assessments and fast responses when their network goes offline.
Supplements IT Department Limits
Every IT department has their limit, whether it’s time or skill. That’s why, for some companies, it isn’t a question of, “Why should we use an MSP?”. Instead, it’s a given, since their IT team is overwhelmed with responsibilities.
Diverts In-House IT Staff’s Time
Managed IT services give IT staff the time they need to focus on more pressing in-house projects instead of shuffling between multiple responsibilities.
Expert Advice Accessible
While some IT departments have pros in cloud computing, they may be empty-handed when it comes to mobile device management. MSPs give businesses direct access to a community of experts in a range of subject matter areas.
Improves Customer Relations and Service
Boosting customer relations is one answer to the question, “Why choose a managed service provider?” When MSPs eliminate or minimalize the downtime of their client’s services — whether it’s their online store or VoIP phone system — they enhance that client’s relationship with their customers, which can lead to more sales.
Boosts Workplace Productivity
A benefit of MSPs that companies cite is how they improve workplace productivity. With a secure, stable network and fewer help desk tickets, staff and IT departments can do more with their time in the office.
Start Saving & Make the Switch Today!
Interested in learning more about why you should consider contracting an MSP? Contact us today and we can share our extensive experience in serving as an MSP to small and medium companies throughout Auckland.